Author Topic: To Enable and Retrieve Logs on Liquid UI Android  (Read 5417 times)

Rahul Gera

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To Enable and Retrieve Logs on Liquid UI Android
« on: June 12, 2017, 03:26:46 PM »
Pre-requisites:
1. The Liquid UI license should be applied
2. The Liquid UI for Android app need to be completely closed on the device.

Steps to Enable Logs on Liquid UI for Android
1. Open the Liquid UI Android and click on "App Settings"
2. Click on "Turn Trace On" button to enable Liquid UI Android logging.
3. Continue with Liquid UI App execution.
4. After the Liquid UI App Crash happens, please follow the below steps to retrieve the logs.

Retrieve and email generated logs:
1. After the process and upon receiving the error, click on the "Turn Trace Off"? button
2. A pop up screen appears.
3. Add the necessary Comments and click on YES button
4. This should send an email with the log files attached.
5. A toast appears on Android Screen, specifying logs sent (dispatched)
.
.
.
.
see the attachment
« Last Edit: April 01, 2021, 12:16:10 PM by Leo Chu »