Liquid UI - Documentation - 2.3.10 Notification

2.3.10 Notification


 

Purpose

Boost your user productivity with the solution that lets users track and manage SAP processes via notifications like notifying the maintenance department about abnormal or exceptional activities in the plant area. Furthermore, tasks can be auto-assigned to individuals with all the required context and intelligence.

Liquid UI enables users to receive instant notifications on Android devices, allowing them to track and manage SAP processes. These notifications alert users when an action item has been assigned or pending work is waiting to proceed. For example, the maintenance department can be promptly notified of abnormal or exceptional activities in the plant area. Moreover, Automation Connections streamlines task assignments by automatically directing users to the relevant SAP screen with a single click from the notification.

For instance, plant maintenance personnel are notified after a work order is created and assigned, this significantly reduces the time required to start the operation.

Note:

  • To send a notification, you need Liquid UI Notification service.
  • To receive a notification, you need Liquid UI Enterprise license.
  • Supported from Liquid UI Server version 3.5.567 and above.
  • Supported from Liquid UI for Android version 2.0.33.0 and above.

Prerequisites

  1. Request port to be open on the firewall:
    • Port 5228, 5229, and 5230.
    • GCM typically uses 5228, but it sometimes uses 5229 and 5230.
    • GCM doesn't provide specific IPs, so you should allow your firewall to accept outgoing connections to all IP addresses contained in the IP blocks listed in Google's ASN of 15169.
  2. To activate the Liquid UI Notification feature, you need to turn on the display notification option in the Liquid UI for Android.
 

Learn More

Configuration

 
 

Script Logic:

Customized script logic must be developed following the specific scenario to initiate the send action.

Notification Detail:

Notification requires the following details to be sent to Liquid UI Notification Service.

  • Installation Number: Installation number of SAP system.
  • Device Token: Unique device ID for Android devices. Every device connected to the Liquid UI Server has a distinctive token ID. This ID must be the notification details. To obtain the device token, use the system variable”\_notificationID
  • Device Type: Android.
  • Notification Detail: Description of notification.
  • Badge Number: This is the number displayed on the Liquid UI application icon, indicating the presence of action items.
 

Automation Connection Detail:

Automating connections streamlines your business operations by eliminating slow, manual processes that are prone to errors. Clicking on a notification executes the connection string, automatically establishing a connection to the relevant system and navigating the user to the designated transaction code with additional data.

Send Notification:

To send notifications, you need to use the Liquid UI WS script, including the WS Curl library.
For more information on the notification service, send us an email at rfi@guixt.com.

Displaying Liquid UI Notifications

This feature allows users to navigate to other applications and retain back to the current session even after minimizing the app. To enable and use this feature, follow the steps below:

  1. On the Liquid UI for Android app, navigate to the Main Menu and select App Settings.
     
     
  2. Scroll down to the Display Notification option and turn it on, as shown below.
     
     
  3. Process some transactions and then minimize the application. You will now see the Liquid UI notification icon in the top-left corner of the screen.
     
     
  4. Swipe down from the top of the screen to view the notification. It will display the number of active sessions, as shown in the image below.
     
     

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